Client Testimonials

The client questionnaire/comments sheet [below] is an important tool for us. We have been mailing this to our clients, with our invoices, for over 20 years. The reason we have been using the questionnaire for that many years is our client's written responses are a good indicator of our company's performance at all levels. Some of the responses have inspired us to modify company procedures or policies and many of the returned questionnaires are posted in our meeting/lunch room for field crews and office staff to see.

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Click on a sheet to view a larger version of client's comment.

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"I value customer service and had positive interactions with your staff."

- Tracy
May 13, 2016

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"Well done. Top notch equipment made work by excellent crew seem easy."

- Robert M
July 7, 2016

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"Very professional. Thank you for getting the crew out to our house sooner than expected."

- Peg W.
October 27, 2016

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"Thank you for the great job! It pays to hire professionals."

- Mark L.
November 10, 2016

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"I was so impressed with Kramer Tree Specialists. I would not hesitate to recommend them."

- Theresa P.
November 15, 2016

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"Never been dissapointed doing business with you."

- James M.

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"Thank you for your service excellence."

- Joyce P.
January 27, 2017

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"My wife and I were very impressed with the field arborist. We would gladly recommend Kramer."

- Ken and Gisela
February 17, 2017